Services
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Expertise
Subscription Based Advisory & Leadership
We provide consulting services and external, fractional or temporary outsourcing of marketing & financial roles.
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Growth Consulting
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Go-to-Market Strategy Consulting
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CMO /Chief Marketing Officer
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Fractional CMO
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Interim/Temporary CMO
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Social Media Strategist
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Digital Ads Strategist
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Content Marketing Manager
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Fractional CFO
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Interim/Temporary CFO
Expertise
People & Teams
We optimize the effectiveness of People & Teams in your marketing operations by addressing:
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Roles & Responsibilities
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Employee Performance Management
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Talent Acquisition & Retention
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Skill Development
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Resource Allocation
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Collaboration Enablement
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Culture & Employee Engagement
Expertise
Project Based Marketing Services
Enhance your marketing performance with expert guidance & support on:
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Marketing Strategy & Planning
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Brand & Messaging
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Comprehensive Marketing Audits
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Advanced Analytics & Tracking
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Customer Journey / Funnel Strategy
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Website Strategy
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Conversion Rate Optimization
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Creative Strategy & Design
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Content Marketing
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Sales Strategy & Optimization
Expertise
Marketing Technology
Enhance your marketing operations with technology guidance, support and implementation for:​
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Technology Audit & Optimization
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Integration of Marketing Technology
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Performance Analytics Configuration
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Marketing Automation Configuration
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Data Management & Utilization
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Vendor Management
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Regulatory Compliance
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We have an in-house marketing department, why should we hire a consultant?Even with a fully staffed marketing department, bringing in a consultant can offer significant benefits. Consultants provide a fresh, external perspective that can identify blind spots and opportunities for improvement that internal teams, often too close to the day-to-day operations, might overlook. They also bring specialized expertise and experience from working across various industries and with different types of businesses, which can inject new ideas and approaches into your strategy. Additionally, consultants can help streamline processes and implement best practices that enhance efficiency and effectiveness, ultimately driving better results without the bias of internal politics or dynamics. This outside assistance ensures your marketing strategies are not only current but also optimized for maximum impact.
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Why is it important to evaluate Systems & Processes?Streamlining and auditing systems and processes in marketing departments is crucial because it boosts both efficiency and effectiveness. By refining these processes, we can cut out unnecessary steps, helping teams launch campaigns faster and more cost-effectively. This alignment with business objectives increases the impact of each campaign. Regular audits keep the team adaptable, allowing for swift adjustments to new technologies and market trends. Efficient processes also ensure compliance with data security standards, reducing legal risks. Additionally, smoother internal operations prevent inefficiencies from spilling over into external partnerships, where agencies might otherwise waste time compensating for gaps or delays. This overall enhancement in process management not only improves internal team collaboration but also strengthens external partnerships, driving better results across the board.
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What is the difference between marketing operations and marketing management?In essence, marketing operations can be seen as the backbone of the marketing department, focusing on systems, technology, and processes, while marketing management drives the strategic and creative direction of the marketing efforts. Both are crucial for the overall success of a company’s marketing function, supporting each other to create a cohesive and effective marketing strategy. Marketing Operations Definition: Marketing operations focuses on the efficiency, technology, and processes behind the marketing efforts. It involves the systems and tools used to enable marketing strategies effectively and efficiently. Key Functions: Technology and Tools Management: Marketing operations teams oversee the implementation and management of marketing technologies such as CRM systems, automation tools, and analytics platforms. Workflow and Process Optimization: This includes designing and refining processes to ensure smooth execution of marketing campaigns, improving workflows for better productivity, and ensuring that all marketing efforts are scalable and repeatable. Data and Analytics: Marketing operations handle data management, ensuring data quality and accessibility. They analyze performance metrics to optimize marketing strategies and report on ROI. Compliance and Budget Management: Ensuring that marketing practices adhere to industry regulations and managing the budget allocated for marketing technologies and initiatives. Marketing Management Definition: Marketing management deals with the administrative and strategic aspects of the marketing function. It focuses on planning, executing, and measuring the effectiveness of marketing campaigns and strategies. Key Functions: Strategic Planning and Execution: Marketing management involves developing marketing strategies that align with the business goals. This includes market research, segmentation, positioning, and strategy implementation. Brand Management: Responsible for managing the brand's image, identity, and market position. This involves crafting messages, maintaining brand consistency across channels, and managing the public perception of the brand. Campaign Management: Designing and overseeing marketing campaigns from concept to completion. This includes setting objectives, choosing marketing channels, creating content, and measuring campaign effectiveness. Team Leadership and Coordination: Marketing managers lead and coordinate the activities of the marketing team and other departments to ensure that marketing objectives are met.
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Systems & Processes
Let's explore the methodologies and practices your team employs to manage marketing activities efficiently. This includes strategic planning, project and campaign management, demand generation, and ensuring compliance with brand guidelines and regulations. Effective process management helps in setting up streamlined workflows, which are crucial for the timely execution of marketing strategies and for maintaining consistency across all marketing efforts. Our approach integrates continuous improvement practices to adapt and refine processes over time, ensuring they remain effective in a dynamic market environment.
Performance
We offer a streamlined suite of services designed to maximize marketing effectiveness. We establish customized key performance indicators (KPIs) to measure campaign success and ROI, use advanced analytics to extract insights from data on customer behavior and market trends, and refine marketing strategies based on these insights. Our comprehensive audits identify areas for optimization, ensuring that all marketing activities are aligned with business goals and deliver measurable improvements. This approach ensures our clients achieve optimal results and a robust return on investment.
People
The human element of marketing operations focuses on the roles and responsibilities within your marketing team. This includes fostering a collaborative environment, defining clear roles, and ensuring that each team member has the necessary skills and support to execute their tasks effectively. It also involves continuous training and development to keep up with new marketing trends and technologies. The goal here is to empower your team to perform at their best, contributing to overall marketing success​.
Technology
In today's digital age, technology plays a pivotal role in marketing operations. This includes managing and optimizing the use of various marketing technologies such as CRM systems, analytics tools, marketing automation platforms, and content management systems. Our focus is on ensuring that these technologies are well-integrated and utilized effectively to enhance marketing efficiency, enable better data management, and support innovative marketing strategies​